FAQ

What your accepted payment methods?

Payment for items purchased can be made either by bank deposit or by using PayPal.

What is Paypal and is it safe?

Paypal is a safe and easy way of paying with your credit or debit card. You do not need a PayPal Account to pay for your items through PayPal.

You can choose the PayPal Option during checkout. After you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card without having to sign up for a PayPal account.

Will you send me your bank deposit details when I make a purchase?

Yes, we will email you our bank account details so you can make your bank deposit. We will send confirmation of your payment.

Do I need to be home to sign for my courier parcel?
Yes. We want to make sure your order gets to you safely, so someone will need to be home to sign for your parcel. We always recommend selecting your business address if no one will be home.
If you’re not home a card will be left – and the parcel will be awaiting collection at your local Fastway depot or you can phone for a new delivery date.

Do you do custom design prints?
Yes, please email kelly@creativebox.co.nz and we can chat.

Can the colours be changed on the prints?
The colours can be changed on the baby announcement prints and some of the wall prints for no extra charge. Others may incur an extra charge. Please email kelly@creativebox.co.nz to enquire.

Do you do other print sizes?
Yes we can! Please email kelly@creativebox.co.nz directly and we can help you with this.

We’d like to stock your goods in our shop?
Yes that sounds great, please email kelly@creativebox.co.nz to get in touch and we can chat more.